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Aveda | Keyholder

Aveda

Position Summary
The Keyholder will perform the daily operations of the free-standing store (FSS) as directed by the Store Manager. Execute strategies to drive sales, improve consumer experience, increase profitability, follow brand policies and marketing programs that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.

Ensure customer needs are met, to brand standards/ immersive of brand experience. Ensure complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability.

They will support their location and colleagues in conjunction with the Manager and will motivate the team on the sales floor to achieve sales, service, and productivity goals.

Brand Specific Expectation
At Aveda, we seek motivated Keyholders who are eager to model a service-minded practice in store creating authentic guest experiences.

Keyholders are responsible for some retail operations to include opening and closing operations and for helping to build the capabilities of their teammates to achieve performance goals.

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