New York and Company: Fashion, Passion, Vision.
We’re looking for the next generation of leaders who have a passion to succeed. The fast pace is thrilling, the challenges come quickly, and the opportunities are limitless. We hire world-class talent with a desire to excel on the selling floor and the ability to connect with our customer. We pride ourselves on our collaborative work environment that celebrates diversity in people and ideas. Whether it is managing a store, creating visual merchandising presentations, or championing a best-in-class customer experience, we will help you find your place to grow.
JOB TITLE: Sales Associate
REPORTS TO: Store Management
OVERVIEW OF POSITION: Our Sales Associates generate sales and create an exceptional in-store experience for everyone who enters our store. Sales Associates are expected to execute on a variety of activities as assigned by the manager on duty, including selling, merchandising, processing freight, and cashiering.
-Drives sales by interacting with customers to provide a genuine and welcoming experience
-Communicates with customers, management and peers in a friendly and attentive manner; puts the customer first
-Utilizes strong listening skills to identify customer needs
-Applies fashion knowledge to make product recommendations and style customers
-Balances customers and tasks simultaneously and efficiently, using good judgment and teamwork
-Partners with management to resolve customer service situations
-Drives credit and other in-store promotional strategies and initiatives
-Provides assistance at the fitting room, when appropriate
-Processes transactions which may include ringing at the Sales & Services desk
-Demonstrates a sense of ownership of store performance and standards
-Maintains zone presentation to ensure the store remains neat, clean, and organized
-Processes shipment and replenishes the sales floor as needed
-Must be 18 years of age or older
-Retail apparel sales experience highly preferred
-Must have a flexible schedule that meets business needs including working weekends, holidays and overnights (if applicable)
-Ability to stand, bend, stoop and lift at least 30 lbs. is required
-Strong oral and written communication skills
-Ability to work in fast-paced, continuously changing environment
High school Diploma or GED equivalent required
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.