THE PARKING GARAGE NORTH OF MACY’S IS CLOSED FOR THE CONSTRUCTION OF TWO ADDITIONAL LEVELS.
PLEASE USE FENLON PARKING GARAGE FOR MACY’S PARKING.
TODAY’S HOURS: 10 AM - 9 PM See All Hours » · Guest Services (614) 337-2200 · Directions »
The Art of Shaving
We are interviewing for immediate opportunity at The Art of Shaving at Easton Town Center. To learn more about this Brand that is focused on Men's Grooming needs check out our website: www.theartofshaving.com. To learn more about the position and our team see the job description below.REPORTS TO: Store ManagerSUMMARY: Meet and exceed sales goals by providing a positive customer shopping experience through knowledgeable, friendly and efficient service standards.RESPONSIBILITIES:• Provide welcoming and knowledgeable customer service• Responsible for meeting individual sales plan• Responsible for tracking and reporting individual performance• Responsible for opening Store/Key Holder• Responsible for closing of store including end of day cash and credit card reporting• Responsible for managing Barber Spa appointment book (where services are available)• Perform merchandising duties including replenishment of stock throughout shift• Assist in cleaning and maintenance of store as needed• Responsible for operating cash register• Perform duties as assigned by Store Manager• Observe and monitor loss preventionCOMPETENCIES:• Customer ServiceWelcoming and knowledgeable customer service, exceptional communication skills, responsible for entire customer experience, and ambassador of the brand. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.• Oral CommunicationSpeaks clearly and persuasively; Listens and gets clarification; Responds well to questions.• Business AcumenUnderstands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.• Organizational SupportFollows policies and procedures; Completes tasks correctly and on time; supports organization's goals and values.• RecordsTracks sales metrics using Gold Standard forms.• SafetyMaintain safety standards in the store.• MotivationSets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.• ProfessionalismApproaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.• Attendance/PunctualityIs consistently at work and on time; Ensures work responsibilities are covered when absent.• DependabilityFollows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan.Qualifications:• Upscale retail experience• Proven sales record• Responsive and attentive customer service skills• Enthusiastic, motivated, team player• Exceptional written and verbal communication skills• Proficient with current computer technologies PHYSICAL DEMANDS:Include but may not be limited to standing for long periods at a time and lifting/pushing/unpacking/storing shipments up to 10 lbs.
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With more than 28 million visitors per year, Easton is the Midwest’s premier shopping, dining, and entertainment destination featuring nearly 300 best-in-class retailers alongside Columbus’ most exciting dining options, Ohio’s largest movie theatre, a world-class comedy club, and pedestrian-friendly open-air town squares, fountains, and parks.
*Easton is a TripAdvisor Certificate of Excellence recipient.
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160 Easton Town Center, Columbus, Ohio 43219
Management Office Hours: 9 AM - 5 PM Mon. - Fri.
24-Hour Security located on Ground Level East Garage