THE PARKING GARAGE NORTH OF MACY’S IS CLOSED FOR THE CONSTRUCTION OF TWO ADDITIONAL LEVELS.
PLEASE USE FENLON PARKING GARAGE FOR MACY’S PARKING.
TODAY’S HOURS: Noon - 6PM See All Hours » · Guest Services (614) 337-2200 · Directions »
MAIN JOB OBJECTIVE To achieve sales goals and develop lasting client relationships. These initiatives are achieved by providing the highest level of customer service and complying with all company policies, procedures and directives. ESSENTIAL JOB RESPONSIBILITIES SALES GENERATION • Meet sales goals • Utilize the elevated levels of sales and service to maximize sales performance • Demonstrate an in-depth knowledge of the merchandise • After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction • Comply with all sales related policies and procedures • Maintain a keen interest in the fashion industry and market trends CUSTOMER SERVICE • Provide the highest level of customer service • Build and maintain repeat clientele; utilize client book • Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction OPERATIONS • Keep selling floor and merchandise neat, organized and stocked • Assist in the maintenance of all inventory in the stockroom and on the selling floor • Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/ receiving related paperwork. • Participate in inventories • Comply with all Point-of-Sale policies and procedures • Properly execute all relevant register functions • Adhere to work schedule, inclusive of time and attendance • Participate in all relevant training and development seminars, programs and meetings as directed by store management Minimum 2 years retail experience.
With more than 28 million visitors per year, Easton is the Midwest’s premier shopping, dining, and entertainment destination featuring nearly 300 best-in-class retailers alongside Columbus’ most exciting dining options, Ohio’s largest movie theatre, a world-class comedy club, and pedestrian-friendly open-air town squares, fountains, and parks.
*Easton is a TripAdvisor Certificate of Excellence recipient.
Copyright © 2019 Easton (614) 416-7000
160 Easton Town Center, Columbus, Ohio 43219
Management Office Hours: 9 AM - 5 PM Mon. - Fri.
24-Hour Security located on Ground Level East Garage