clock icon - white
Today's hours are 12pm to 6pm

The Blowout Bar | Front Desk Associate

Blowout Bar, The

The front desk associate will attend to the needs of the guest, maintain the appearance and cleanliness of the salon and provide support to the team of Stylists. He/she will manage appointments and work diligently to ensure the day runs smoothly and effectively.

Duties/Responsibilities:
– Warmly greet guests and alert Stylists of their arrival
– Offer beverages and chat with guests who are in the waiting area
– Welcome walk-ins, answer questions about services and book appointments based on availability
– Book and confirm appointments via phone
– Process guest orders for services, retail, and gift cards
– Inform guests about new services and specials
– Cross-sell services and products when appropriate, such as add-ons
– Update guest records with correct contact and billing details
– Maintain accurate, daily cash drawer deposits and safe levels
– Complete Salon Opening and/or Closing Forms and submit to Manager daily
– Check cleaning and salon supplies and inform Management of levels and shortage in order for them to place orders for more supplies or products
– Maintain safe and healthy conditions by following Ohio State Board of Cosmetology standards
– Maintain a tidy reception area
– Maintain salon to always look photo-ready
– Maintain a professional appearance
– Live by The Blowout Bar values while at work

Required Skills/Abilities:
– Excellent communication abilities (verbal and phone) with a guest service attitude
– Solid organization and record keeping skills
– Excellent problem solving skills
– Ability to remain calm under stressful circumstances
– Ability to handle guest requests and complaints with grace
– Professionalism
– Timeliness
– Computer experience
– High School diploma

Job Types: Full-time, Part-time

Pay: $11.00 – $14.00 per hour

Benefits:
– Employee discount

Schedule:
10 hour shift
8 hour shift
Monday to Friday
Weekends

Supplemental pay types:
Signing bonus

Application Question(s):
Do you have weekend availability, including Sundays?
Do you have Booker salon software experience?

Education:
High school or equivalent (Required)

Experience:
Customer Service: 1 year (Required)

Hours per week:
10-19
20-29

Typical start time:
9AM

Typical end time:
6PM

Work Remotely:
No

COVID-19 Precaution(s):
Personal protective equipment provided or required
Temperature screenings
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
Work Location: One location

Email hi@theblowoutbar.com or fill out the form on our website https://theblowoutbar.com/join-our-team/.

All Jobs