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MAC Beauty | Keyholder

MAC Cosmetics

Part-time. 

Key Accountabilities:

  • Provide timely, welcoming, personal, professional, and consistent service to all customers at all times
  • Assist customers with product/services selection and information
  • Demonstrate effective communication skills, the well-executed and expedient application of makeup to achieve the look the customer desires
  • Perform opening and closing procedures, (i.e. opening cash counts, closing deposits, shift management, etc.) in accordance with company policies
  • Meet your individual responsibility for your appropriate contribution to the team’s goals in term of service, sales, and company objectives
  • Serve as a resource for general product knowledge to all customers and staff members
  • Actively participate in M·A·C training sessions and partnered store mandatory training sessions
  • Assist in the planning, preparation, and execution of cost effective special events to generate income
  • Utilize and maintain customer database for phone calls, product launches, events, and appointments
  • Enforce and maintain the highest visual standards, including displays, signage, lighting, and props
  • Assist with inventory and the flow of merchandise from stock areas to the selling floor in a timely and organized manner
  • Adhere to and model M·A·C’s policies regarding customer service expectations, dress code, and professional standards

MAC Beauty Keyholder Required Qualifications:

  • 1-2 Years Key holder responsibility in a service-oriented environment or 1-year previous experience as a M·A·C Artist
  • All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
  • Ability to work 35-40 hours a week including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • High School Diploma or equivalent

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