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Lilly Pultzer | Associate Manager

Lilly Pulitzer


The Associate Manager has the primary responsibility to support management in achieving Budgeted Net Sales for the store, provide an exceptional customer experience and embrace the brand positioning. All management should uphold the Company Core Values and Core Leadership Qualities.

This is achieved through the following:

Deliver an exceptional customer experience.
Protect the assets of the store.
Provide clear and concise communication skills with Store Manager, Assistant Store Manager, peers and store team.
Commitment to Company Core Values and Core Leadership Qualities.
Share and lead in strong store culture consistent with the brand resulting in a positive and motivating atmosphere.
Exhibit organizational and operational competencies.
Participate and understand Division of Responsibilities.
Delivering Results.

Achieve or exceed Budgeted Net Sales.
Manage daily sales productivity through Daily Juice.
Drive business through utilization of KPI’s fostering team selling culture.
Support of store specific strategies.
Customer Experience and Store Culture.

Educate and reinforce the Lilly’s Resort Chic lifestyle.
Build and cultivate effective relationships with the customer.
Embrace and implement the Lilly Pulitzer Selling Culture.
Inspire others to deliver an exceptional in store experience consistent with company culture.
Create an optimistic, high energy, team oriented, and sunny store atmosphere.

Inspire others positively.
Win as a Team mentality.
Demonstrate agility and flexibility.
Clear and concise communication.
Embrace, exhibit and uphold the company Core Values and Core Leadership Qualities.
Talent and Team Development.

Train and develop A+ Talent.
Coach and manage in the moment.
Provide team with actionable, regular and effective feedback.
Consistency in utilization of company training tools.
Operations Excellence.

Maintain inventory management systems.
Participate in Division of Responsibility.
Compliance with retail store and company policy and procedures.
Safeguard assets of store.


Minimum two years in retail or relevant industry.
Four year college degree is preferred.
Genuine optimistic approach to leadership.
Passion for the Lilly Pulitzer Brand positioning.
Ability to work store schedule as needed including nights and weekends and holidays.

This position is classified as hourly; it is non-exempt and is eligible for overtime. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. Adhere to the Company Retail Holiday time off policy. This position is reviewed annually.

Lilly Pulitzer® is an Equal Opportunity Employer.

Lilly Pulitzer® participates in E-Verify. Details in English and Spanish. Right to Work Statement in English and Spanish.

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