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Our Promise to Our Guests


We have many kinds of “Guests.” They are tenants, vendors, community neighbors, guests and lifetime loyalists…and while they’re different, they’re also the same… that’s because they all need to feel welcomed, respected… and special.

For them, we promise:

  • Care that goes way beyond typical customer service – with unprecedented personal attention and the most gracious guest interactions…
  • To share the genuine smiles we’d give a neighbor or a good friend…
  • A commitment to surprise our guests at every turn – with stunning landscaping and seasonal décor. And with common spaces that call to guests for a quick conversation, deeper discussion or a short rest for the family that shops together…
  • To offer warmth and respect to those we see each day…
  • To take pride in our personal presentation as passionate, smart associates who always give the gift of undivided attention…
  • A true commitment to the details that elevate the Easton experience – from a neatly manicured property to sparkling clean facilities…
  • To ensure every guest feels safe, with engaging and approachable security here 24/7 on our grounds…

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OHIO ORIGINALS

With more than 25 million visitors per year, Easton is the Midwest’s premier shopping, dining, and entertainment destination featuring nearly 300 best-in-class retailers alongside Columbus’ most exciting dining options, Ohio’s largest movie theatre, a world-class comedy club, and pedestrian-friendly open-air town squares, fountains, and parks.

*Easton is a TripAdvisor Certificate of Excellence recipient.

Copyright © 2017 Easton  (614) 416-7000
160 Easton Town Center, Columbus, Ohio 43219
Management Office Hours: 9 AM - 5 PM Mon. - Fri.
24-Hour Security located on Ground Level East Garage

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