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Santa is staying safe at the North Pole this year with the elves, Mrs. Claus, and the reindeer - the whole quarantine crew!

Although he won't be able to say hello face-to-face, Santa wants to connect with all the boys and girls who normally visit him at Easton! Want to receive a 30-60 second personalized video from Old Saint Nick himself? Continue reading to see how to order yours!

Personalized videos from Santa are available for $10, with proceeds benefitting the Easton Community Foundation. These videos will be sent via email and downloadable in an MP4 format to your computer or smartphone. Upon ordering a video, you will be asked to fill out information on the recipient so Santa can speak to his/her life in detail. Please note that Santa will do his best to address as many of the topics as he can, although we cannot guarantee he can say everything requested.

Videos will be emailed beginning the week of November 30. Your video will be delivered to you via email within 5-10 business days after your order is submitted. Videos will be available for order until December 15 at 12:00PM. Due to demand, orders may be cut off prior to that date.

Ready to order your video?
Click here!


Check out this video Santa made for Lisa!




Frequently Asked Questions

Will the video be downloadable?
Yes! You will be able to share your personalized video from Santa via URL or by directly downloading it. This is a great way to share with those you're socially distancing from or don't live near.

Can I have Santa address multiple children in one video?
Yes, but please keep in mind the video will still be 30-60 seconds. Upon entering the children's information, please include the names of each child and information, separated by a semi-colon (Example: Bobby; Lisa; Ken OR The Smith Family). If you are interested in doing individualized videos, please purchase one $10 video per child. Each will be a separate transaction.

I have not received my video via email. Please help!
There is the potential the video has gone into the spam folder of your email inbox. Please look here for the video first. Videos are best received by email addresses ending in,, and If you still have not received your video after the allotted 5-10 business days and cannot find it in your spam, please email

Will there be an opportunity for photos with Santa onsite at Easton?
Due to COVID-19, Santa is staying safe at the North Pole and following social distancing guidelines; therefore, he will not be on site for photos.


Why stop there with the festivities?
Click here to see what else is happening at Easton this holiday season!

With more than 30 million visitors per year, Easton is the Midwest’s premier shopping, dining, and entertainment destination featuring nearly 300 best-in-class retailers alongside Columbus’ most exciting dining options, Ohio’s largest movie theatre, a world-class comedy club, and pedestrian-friendly open-air town squares, fountains, and parks.

*Easton is a TripAdvisor Certificate of Excellence recipient.

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160 Easton Town Center, Columbus, Ohio 43219
Management Office Hours: 9 AM - 5 PM Mon. - Fri.
24-Hour Security located on Ground Level East Garage

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