Please select a topic below for more information.
Guest Services Desk
Guest Services Telephone:
(614) 337-2200
Hours:
Monday - Thursday
10:00 AM - 9:00 PM
Friday & Saturday
10:00 AM - 10:00 PM
Sunday
Noon - 6:00 PM
The Guest Services Desk at Easton Town Center provides the following services to our guests:
Courtesy Strollers and Wheelchairs
Strollers and Wheelchairs are provided FREE as a courtesy. Please be prepared to leave an identification card for Wheelchair services, which will be returned to you upon return of the chair.
Easton Town Center Regular Hours
Monday through Thursday
10:00 AM - 9:00 PM
Friday and Saturday
10:00 AM - 10:00 PM
Sunday
Noon - 6:00 PM
We ask that our tenants maintain the minimum hours listed above, however, several venues offer extended or abbreviated hours based on guest traffic or the nature of their business. You can check a specific tenant's hours of operation by visiting their individual web page on this site. Use the Directory pages to connect to tenant pages.
Parking Garage Hours
From 8:00 AM to 2:00 AM every day of the week.
Management Office Hours
Monday through Friday
8:30 AM until 5:30 PM
If you need to communicate with someone in an official capacity at Easton Town Center outside of these hours, please contact the Guest Assistance/Security office at (614) 337-2200.
Easton Town Center Holiday Hours
Easton Town Center operates under regular hours every day of the year except the following holidays on which we do not require our tenants to remain open:
Easter, Thanksgiving, Christmas and New Year's Day
Certain tenants DO remain open on these major holidays. We recommend contacting tenants before arriving to confirm their status on these holidays. You can find the telephone numbers for tenants using the Directories on this website.
Easton Town Center Holiday Hours
Restaurant and entertainment venue hours may vary. We recommend calling any specific tenant or destination to confirm their hours of operation before visiting.
Parking Garage Hours
From 8:00 AM to 2:00 AM every day of the week.
Visitor and Information Center & Guest Services Hours:
Closed on Easter, Thanksgiving and Christmas Day
Management Office Hours
Closed on Easter, Thanksgiving and Christmas Day
If you need to communicate with someone in an official capacity at Easton Town Center on these holidays, please contact the Guest Assistance/Security office at (614) 337-2200. Guest Assistance/Security is staffed 24 hours a day, seven days a week, 365 days a year.
Management Office Hours:
Monday - Friday
8:30 AM - 5:30 PM
Management Office Telephone:
(614) 416-7000
General Manager: Bob Ziegler
Director of Security: Kevin Cedik
Director of Marketing: Brigid Butler
Events Manager: Kristin Scott
Director of Operations: Joe Cessna
Guest Services Manager: Roxanne Nally
Employment: Applicants welcome! Stop by to fill out an application.
Security/Guest Assistance Telephone:
(614) 416-7001
(available 24 hours a day, 7 days a week)
Your suggestions for improving anything you experience at Easton Town Center are always welcome and encouraged. There are many ways to contact us with suggestions:
You may email us from this website. Your email will receive a response within 24 hours from our webmaster who will forward your comments and suggestions to the senior management team for their response.
You may telephone the management office at Easton Town Center at (614) 416-7000, Monday through Friday, 8:30 AM - 5:30 PM. Voicemail is available for after hours messages.
You may telephone the Guest Assistance/Security office at (614) 416-7001, 24 hours a day, seven days a week.
You may place your suggestions or comments in writing to:
Beau Arnason
Asset Manager
Easton Town Center
160 Easton Town Center
Columbus, OH 43219
We call our security officers Guest Assistance personnel. Our Guest Assistance personnel wear white shirts with dark blue uniform pants and have silver and gold badges pinned to their shirts. They are equipped with shoulder radios. Guest Assistance personnel walk all areas of the property as well as monitor activity in common areas via security cameras. They respond to your requests for assistance from the Call For Assistance stations located throughout the property.
Our Call For Assistance stations are illuminated from above by a blue light and are welcome for your use in non-emergency situations if, for example, you simply have questions about how to get from one place to another or need assistance of any kind. Pressing the button on the Call For Assistance box will connect you by voice with Easton Town Center's Guest Assistance dispatch center.
Our Guest Assistance personnel are many in number and are committed to making your visit with us a pleasant one. They are here to help you with minor inconveniences you may encounter as well as to assist you, and our tenants, in matters of health and safety.
If you see or experience anything you consider to be unusual or unsafe, we earnestly request that you report it immediately to one of our Guest Assistance personnel so we can address the issue quickly. To report something, please use the Call For Assistance station; contact a Guest Assistance team member you see; or, telephone the Guest Assistance office, 24 hours a day, at (614) 416-7001.
Our Guest Assistance personnel are charged with enforcing the Easton Town Center Code of Conduct and our Parental Escort Policy. Both of these policy statements can be accessed on this website within this Guest Information section.
Our Easton Town Center Guest Assistance personnel are ready to assist you in the event of the following auto-related problems:
Jumpstarts: If your battery fails, we will provide a battery jump. A release form must be signed prior to this service.
Lost Vehicles: If you need help locating your parked vehicle, we are available to assist.
Lost Children:
Our Guest Assistance personnel will immediately help whenever a child is reported lost while visiting Easton Town Center. Please notify a Guest Assistance team member in uniform, use one of the "Call For Assistance" stations, or, telephone our Guest Assistance office at (614) 416-7001.
Escort to Vehicle Services:
Contact the Guest Assistance office in person, by telephone at (614) 416-7001, or, by using any Call For Assistance box on the property.
The Easton Town Center Code of Conduct
Easton Town Center is for shopping, dining and entertainment. All of our buildings, the garages, as well as the streets and common areas, are privately owned. We reserve the right to define the rules of conduct acceptable to us in order to allow admission to our property. While here, we ask that you treat others as you would like to be treated. For the safety and enjoyment of all Easton visitors, please read and observe the following rules. The following conduct is not acceptable on Easton Town Center property:
Discourteous Behavior
This can be described as rude behavior, behavior which may cause an inconvenience to others, or anything that is ill-mannered or disrespectful such as loitering, blocking walkways, running, yelling, and skateboarding.
Disorderly Behavior
This type of behavior is described as obscene, offensive, may cause a hindrance or disturbance to others visiting the facility, or interrupt our normal business activity such as offensive language, inappropriate attire, and soliciting.
Disruptive Behavior
These types of actions can be of a more serious nature, could cause a disruption in business, or affect the safety of our guests such as fighting, illegal activity, and weapons.
Easton Parental Escort Policy
Children 15 and under must be accompanied by a parent or legal guardian while in the public areas after 9:30 p.m.
Violators of these codes may be subject to expulsion, banning and/or arrest.
Violators of banning orders may be subject to arrest or prosecution for criminal trespass.
The Easton Town Center Parental Escort Policy
The Parental Escort Policy states that children age 15 and under may not remain in the public space of Easton Town Center after 9:30 PM unless accompanied by a parent or legal guardian over the age of 21.
How is the policy enforced?
If security determines that an individual or group is age 15 or under and is unaccompanied by an adult after 9:30 PM, they will be given the opportunity to leave the center or go to the community room to await their ride.
What is the Community Room and where is it located?
Located across the street from Coldwater Creek, it is a space that serves as a meeting place for local groups during the day. At night, the Community Room is used as a pleasant waiting area for youths who are awaiting their ride.
How will you identify children age 15 and under?
To enforce the rules relating to minors, patrons are required to carry a photo ID with proof of age.
What about teens that work at Easton?
Teens 16 and over that work at Easton after 9:30 PM will not be affected by this policy. This policy applies only to children 15 and under.
What if the individual is unable to provide appropriate identification?
The individual will be asked to leave the property until they can return with appropriate ID.
Is the policy 'one child to one adult'?
No. One adult can be responsible for several youths with proper supervision and control of their behavior.
Do I have to be with my child?
Yes. An adult must maintain visual contact with the children for whom he or she is responsible, if not, they will be asked to leave.
Are there any other rules of which I should be aware?
A complete list of the Easton Town Center’s Code of Conduct is displayed on signage around the Town Center and appears in this Guest Information section.
Violators of these codes may be subject for expulsion, banning, arrest and/or prosecution for criminal trespass.
The Lost and Found Department is located at the Guest Services Desk, located inside the Easton Station Building, under the AMC Theatres escalators.
We recommend that you also contact tenants you visited while at Easton Town Center. If they have your property they may not have turned it in to the Guest Services Desk and may be holding it in the event you return.
Tenant telephone numbers are listed in our online Directory pages. To connect to individual tenant pages, click on their names in the directory listings.
Valet Parking:
Valet parking is offered for our handicapped visitors at no charge. The cost for all others is $5. There are two Easton valet stands. They are located at the Easton Station entrance in front of Brio Tuscan Grille and on the Boat Pond adjacent to the entrance to Bon Vie Bistro & Bar. Independent valet service is also offered by Smith & Wollensky.
Valet services are available:
Monday through Thursday, 11 AM - 12 AM
Friday and Saturday, 11 AM - 1 AM
Sunday, 11 AM - 12 AM
Handicapped parking spaces can be found immediately next to the Easton Station entrances inside the East and West garages. Handicapped parking spaces are also found in all surface lots on the property.
Wheelchairs are available at Guest Services located inside the Easton Station Building.
We are always very interested in hearing from guests about additional services we can provide.
We encourage our handicapped guests to solicit assistance from our Guest Assistance personnel should they encounter any situation which inhibits their freedom to enjoy visiting Easton Town Center. We are dedicated to making our property a relaxing, easy place for all of our guests to spend leisure time.
Commercial Solicitation
Our tenants are focused during the business day on providing services to their customers and clients. It is at their preference that solicitation is prohibited on Easton Town Center property (without an appointment) and via the website. If you have a business offering you believe may be of interest to Easton Town Center tenants, please use the telephone number or mailing address found on their individual tenant page to request an appointment to present your materials.
Solicitation emails sent to tenants via our 'send a comment' option on the website are not forwarded.
Charitable Donations
This non-solicitation policy also applies to requests for charitable donations from Easton Town Center or our tenants. To request charitable donations, we advise the same -- use the telephone or send a written request to the manager of the location from which you wish to receive a donation for your organization. With respect to the Town Center, you should send your request in writing to:
Brigid Butler
Marketing Director
Easton Town Center
160 Easton Town Center
Columbus, OH 43219
Please make your request a minimum of four weeks in advance of your charitable event. We receive many requests from organizations all over the metropolitan area and regret that we are not able to assist everyone who requests. Making your request early and for the benefit of a non-profit organization will be helpful.
Fundraising Events at Easton Town Center
Please contact Easton Town Center's Events Manager, Kristin Scott, in the management office at (614) 416-7000 or you can fax a one-page description of your requested event to (614) 416-7002.
Outdoor Events
Lawn chairs and blankets are permitted on Town Square during outdoor concerts. Coolers are not permitted and we can't permit photography, videography or taping because of many artists' contractual agreements.
Outdoor concerts are not age-restricted, however, proper ID is required for purchase of alcoholic beverages that may be sold at events.
Performances and Performing
Easton Town Center's Events Manager, Kristin Scott, is the contact for booking acts, and, for suggestions and feedback regarding Easton Town Center events and performers. If you'd like to inquire about booking a concert or event, or, offering feedback, you can contact Ms. Scott Monday through Friday, 8:30 AM until 5:30 PM, in the management office at (614) 416-7000.
Private Parties and Business Meetings
Easton Town Center offers a Community Room available "free of charge" to local community groups which are non-profit 501-C3 tax-exempt organizations.
The Community Room can accommodate up to 14 people in classroom style or up to 50 people in theater style. The room is available for this purpose Monday through Friday only, during the hours of 7:00 AM to 7:00 PM.
To schedule this room or check on its availability in accommodating your group, please contact the Guest Services desk at 614.337-2200. You will be asked to provide proof of your tax-exempt status prior to reserving the room.
We are concerned about your privacy and have formulated a privacy policy for your review. It appears below on this page. Here are the answers to other common questions:
How did I get subscribed to the email newsletter?
We do not subscribe people without their specific request. If you do not recall subscribing, it's possible a friend or relative subscribed you. It is simple to unsubscribe if you do not wish to receive further emailings and the instructions are covered here.
How do I remove myself from the Easton Invitation email newsletter list?
You may unsubscribe using the 'unsubscribe' link on any newsletter you receive; or, send an email directly to the webmaster requesting removal. Be sure to include the email address where you have been receiving the newsletter when making your request. It's best to unsubscribe using the newsletter link because it contains all the information needed to automatically remove you from the database.
What is the policy on solicitation of tenants via their email links on this website?
In the offline, or "real world," Easton Town Center does not permit solicitation of its tenants or guests. We extend this policy to our online (website) presence as well. The individual email links to our tenants on this website are intended to provide our website visitors a way to communicate with our tenants. They are not intended to be a vehicle for solicitation of our tenants for business or charitable purposes. Because many of our tenants do not have "in-house" access to email at their business location, emails received at their Easton Town Center website addresses are answered by the Webmaster or a member of the Easton Town Center management team when possible, and, forwarded via fax or hand-delivery to tenants when their personal attention is required. Positive and negative feedback comments are always printed out and hand-delivered to our tenants within 24 hours of their receipt. Solicitation emails are discarded.
Persons wishing to solicit tenants for charitable donations or business purposes are advised to contact tenants by telephone or regular mail to request assistance and an appointment to discuss needs. You will find this contact information on each tenant's individual page on the website. Use our directories to reach these tenant pages.
PRIVACY POLICY
Your privacy is important to us...
We have created and will add new features in future to the Easton Town Center website. If you wish to use these features, you may be asked to share certain information with us. We respect your right to privacy and want you to know why we may ask for information and what happens to it after it is collected.
When you send our tenants email via their individual web page...
Many of our tenants do not have email service available at their locations, or, may not check it frequently. Your email, when sent via this website, is received by the Easton Town Center Webmaster and is usually answered within 24 hours. All "comment" emails -- positive and negative -- are shared tenants by senior management of the Town Center. We do not collect your email address in this process without your permission and we do not share your information without your permission. We answer email for our tenants (with regard to general questions) to assure you receive a timely response.
We don't permit the solicitation of business or charitable donations of our tenants via the Easton Town Center website. We have a "no solicitation" policy in the offline or "real world" at Easton Town Center and we extend this policy to our online world so solicitation emails sent via the 'send comment' function on a tenant page will not be forwarded.
When you opt to receive email from individual tenants via our email form ...
In order to provide you with invitations for events and offers that will interest you, you have the option of sharing your preferences in activities and tenants at Easton Town Center. We do not offer any of our emailing address lists for sale to bulk emailers. If we do provide your email address to a third party, it will be at your specific request.
The definition of 'cookies'...
Cookies are created by the websites you visit much like your dry cleaner creates a claim check for you. You leave the dry cleaner with your claim check and when you return, you pick up what you dropped off.
Our cookies do not follow you from our website to other websites. They cannot gather information from your hard drive about who you are, where you live, how much money you make or what your credit card numbers are. Our cookies simply allow our website to recognize you when you return so that we can make your visit more personal and relevant to your interests.
Cookies are stored in files your browser keeps and can be deleted by you at any time. If you don't revisit a website for awhile, your browser may do the deleting for you.
We use cookies to understand which offers or invitations are meaningful to our visitors. If we are interested in more detailed information about you, we will always ask for it in an open way and will only share that information with your permission.
Keeping your information secure...
We use reasonable precautions to keep the personal information you disclose to us secure.
General Privacy...
From time to time, you may find links on our site to outside parties' sites (for example, our tenants' corporate websites). We cannot control their privacy policies and can only recommend that if privacy is of concern to you that you seek out and read their privacy statements prior to disclosing any personal information while visiting these sites.
While Easton Town Center is very much a place where families can enjoy time together, we are also home to venues for adult patrons. Our online presence will reflect the interests of both of these groups. We encourage parents to monitor their children's activities while visiting any online property, including our own. We will never ask visitors under 18 years of age for information about themselves or their families. If your child wishes to enter an online contest (without age restrictions) hosted on this website, we ask that you enter for them.
We are always receptive to your thoughts and concerns about privacy, interactivity, and content on the Internet -- specifically on this site. This is still a rapidly expanding universe for all of us. If there is something we can do to make the experience faster, more pleasant, more reliable, or more trustworthy we want to hear from you. Please send those suggestions to info@eastontowncenter.com.
Welcome to Easton Wireless!
Easton Wireless is a FREE service provided for our guests. It is available in the common areas of the Easton Station building, on Town Square, at the Children's Park, around the Central Park Fountain, on Townsfair Way from PF Chang's to Panera Bread and in any area where patio dining is available.
The signal does not extend into our tenants' spaces -- it is only available in the open, common areas of Easton Town Center.
What you need...
You will need a 'wireless' or 'WiFi-enabled' device. These devices include:
• Laptops with PCMCIA antenna cards or embedded wireless antennae
• Handheld devices that are 'WiFi enabled' such as the Palm Tungsten C or the Compaq iPaq
Helpful hint: The stronger your device's antenna, the better your signal strength. PCMCIA 'external' antennae are the best option for best signal strength outdoors.
How to log on...
Simply turn on your device. If you are running Windows XP and your device is WiFi-enabled, your system will automatically find 'available signals'. Choose 'Easton Wireless' and when you open your browser, you will immediately arrive at our Easton Wireless home page. The welcome page offers listings of all current events, show times, tenant information, and links to purchase tickets online from our entertainment tenants. You can then navigate the web as you please!
If you are using a Macintosh laptop and have an Airport card installed or an embedded antenna, you will find a wireless detection icon in the upper right corner of your screen. Click on it to view choices of signals, select 'Easton Wireless' and launch your browser.
If you are not using either of these operating systems and your device is WiFi-enabled, you will need to review your laptop's 'Help' files to find out how it detects available wireless signals and how you choose to 'enable' a wireless connection (Easton Wireless).
If you are using a handheld device, consult your device's documentation to learn how its wireless signal detection works. Most handheld WiFi devices have an icon you click that searches for available signals. You will select 'Easton Wireless' then launch your handheld device's browser.
For any device you use, there is no need to enter a password, SSID or otherwise configure your network settings.
Feedback...We want to hear about your user experience. Please feel free to send us email via the Easton Wireless welcome screen, or, to: support@eastonwireless.net.
If you experience signal problems, please report these to our tech line at: (614) 944-5761.
See you on the web!
The following Easton tenants offer special deals and offers just for our under 12 "Very Important Persons". For more information, please visit the Guest Services Desk, or call us at 614-337-2200.
You my also download this list as a PDF by clicking here.
Auntie Anne’s
Receive a free pretzel on your birthday! Must be within one week of a child’s birthday. Also offering 10% off for each “A” on your report card– up to 5 per report card. For information please call 614.418.7021 or visit www.AuntieAnnes.com.
Barnes & Noble
Join us for weekly story time! Schedule as follows: Mondays 10:30 a.m., Wednesdays 10:30 a.m. and Saturdays 11:00 a.m. Costume character visits on the 2nd Saturday of each month. For information call 614.476.8480 or visit www.bn.com.
Build-A-Bear Workshop
Build-A-Bear Workshop® is the pawfect place to party for any occasion -- birthdays, class trips, scout outings and more. Each guest makes a new best friend -- a furry friend of their very own! Choose it, stuff it, give it a heart filled with wishes along with a Build-A-Bear Workshop trademark and personalized birth certificate. Pawsome parties start at just $10 per guest. You pay only for the furry friends and fashions your guests take home – no additional party fees. Schedule your party today! Visit the store, the website: www.buildabear.com or call 1.877.789.BEAR (2327).
California Pizza Kitchen
Enjoy a free field trip “pizza tour”! Make and eat your own pizza. Available to ages 4 - 10 yrs. Also offering a CPKids’ Club complete with a free meal during your birthday month! Offer available to guests age 10 yrs & younger. Can accommodate birthday parties, class trips, scout outings and more…please call ahead. In addition, CPK offers a FUNdraiser program. It’s a great opportunity to raise money for schools or youth groups. We will help plan, promote and execute the event. For information call 614.475.1952 or visit www.cpk.com.
Celebrity Kids
Celebrity Kids is offering FREE 45 minute weekday sessions and 10% off of purchases. Contact our store at 614.337.2665 for further details.
Cheryl & Co.
Students receive a Cheryl’s cookie for every “A” or equivalent on their report card. Child must present their most current report card, limit 6 per report card. For information call 614.416.6610 or visit www.cherylandco.com.
The Children’s Place
Register for “Birthday Club” at www.childrensplace.com to receive a special offer during the month of your child’s birthday. For additional information call 614.476.4746 or visit www.childrensplace.com.
Claire’s
Call ahead to schedule an in-store “Shopping Party” or “Makeover” for your special guest of honor and their friends. For more information call 614.428.8573 or visit www.claires.com.
Club Libby Lu
It’s a girl thing at Club Libby Lu! Come in for the ultimate makeover experience, to shop for rockin’ merchandise or to sign up for our free VIP Club! For more information call 614.337.9080 or visit clublibbylu.com.
Color Your World
Paint a gift for friends and family, or even for yourself. Visit our paint-your-own-pottery-studio for pottery painting! Walk in anytime! After firing, everything is food & dishwasher safe. Available for birthday parties, scouts, bridal and wedding showers, or even corporate outings. For information and reservations call 614.418.9225 or visit www.EastonTownCenter.com.
friends 2B made
Celebr8 with style at friends 2B made®! Each guest goes home with a new fashionable doll friend of their very own. Parties of 6 or more start at $15 per guest -- no additional party fees! You’ll have your very own party leader 2 help keep guests entertained throughout the festivities. Or, book a Princess Party – where the fun starts at $24 per guest! U and your friends can party princess style. Make your very own princess doll and get crowned a party princess 4ever. 2 book your party 2day, visit the store, go to www.friends2bmade.com or call 1.877.789.2327.
Justice
In-store birthday parties. Themes include: Webkins, fashion designer, and rock star! For additional information, stop in and ask an associate or please call 614.418.7926! Make your party the Best Party Ever!
LifeTime Fitness
Kids events scheduled weekly throughout the year. No need to be a member to participate. Birthday parties include activities, pool time, gym, games & rock climbing. Pizza and drinks are available. We also offer winter, spring and summer camp options. For information & fees please call 614.470.9119 or visit www.lifetimefitness.com.
Limited Too
All passing grades receive $5.00 off! Must present most current report card to earn discount. Also...Girl Scouts…bring your troop to our store and learn about fashion at Limited Too. Call 614.471.7532 for scheduling and information or visit www.limitedtoo.com.
Macy’s
We invite you to join our complimentary Playaway service Sundays from 12 - 7 p.m. and Mondays through Saturdays 11a.m. – 8 p.m. Visit Macy’s Easton to pick up a monthly calendar of events at Kid’s Playaway located on the upper level. Weekly events include “karaoke”, “story time”, take home “arts-n-crafts”, face painting and special events. Ages 3 – 8 years old are welcome to join us for a fun filled 2 hours at Kid’s Playaway! This is a free service for our Macy's guests. For more information call 614.342.2421.
Moochie & Co.
Stock up on goodies for your child’s new pet at Moochie & Co. and receive 20% off your first purchase. For additional information call 614.476.9612
Pottery Barn Kids
Please join us for our story and craft time every Tuesday from 10 - 10:30 a.m. We will also be hosting Anna Strange and Leslie Zak for our summer singalongs. Show dates and times are Thursday, June 5 and Friday, July 25 from 10 – 10:30 a.m. and 11– 11:30 a.m. All are welcome to come sing, dance and have fun!
Sega GameWorks
Group “Birthday Bash” parties include pizza, soft drinks, video play card, cake and more! For information call 614.418.7153 or visit www.GameWorks.com.
Ride around Easton in style on the one-of-a-kind Easton mini trolley. The trolley was custom built for Easton in 2005 and seats from 14-21 passengers.
There are two designated pick up and drop off locations – one is across from the Brio Tuscan Grille in the south district and one is in front of Bon Vie in the north district of the center. Whether it’s enjoying a relaxing ride to take in the scenery or to be transported in “Easton” fashion from one end of the center to the other, the trolley is “free” to all customers. All tips help fund Easton’s Change for Charity program.
The hours of operation are:
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
1:00 pm – 8:00 pm
Sunday
12:00 pm – 6:00 pm
November 23 – December 31 -
Extended Holiday Hours
1-9 pm Monday through Saturday
12-8 pm Sunday
